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Your Visit


How To Book

You can buy tickets online via our website, over the telephone, or in person at the ISLAND Arts Centre Box Office.

We recommend that you book tickets in advance to avoid disappointment and to provide us with notice to make arrangements should you have specific access requirements.

Proof of status must be shown when booking or collecting tickets.

Click here to view the Box Office Opening Hours

Buy tickets online

There is NO Fee for online bookings. Tickets are available to book online 24 hours a day using all major credit or debit cards.

Tickets for most of our events can be booked online. Follow the instructions on-screen from the listings. All bookings are made via a secure server so you can be sure that your details remain safe at all times. On completing your booking you will be sent confirmation by email.

On selected events, you can have your tickets emailed to you via the ‘Print at Home’ option. The ticket will be in a PDF format and attached to your ticket confirmation email.

Please remember to bring some form of validation i.e. student card if you are making a concessionary booking.

Buy tickets by phone on T: 028 9244 7744

There is a charge of £1 for telephone bookings regardless of the number of tickets booked. If you have access requirements, this charge will be waived.

A member of our Box Office team will be happy to process your order and answer any questions you may have about your visit.

Buy tickets in person

There is a charge of 50p for over-the-counter bookings regardless of the number of tickets booked. If you have access requirements, this charge will be waived.

The Box Office is open at the above times and our Box Office team will be happy to help.

Concessions and discounted tickets

Where available these are detailed against each individual event.

Concessions, subject to availability, are available to 60+ in full time retirement, registered unemployed people, full time students (Uni ID cards only).

£5 Same-day Student Standby Tickets are available to full-time students subject to availability. Applies from 7pm on day of event, counter sales only.

Schools and groups rates available – ask at Box Office for further details.

We reserve the right to later listed events without notice and to make special offers throughout the season. Offers cannot be claimed retrospectively on tickets already purchased.

Guest Hire

ISLAND Arts Centre’s normal concessions are not available where an event is designated as a Guest Hire.

Buddycard

Lisburn & Castlereagh City Council operates a Buddycard Scheme. If you are a Buddycard holder and require an escort to attend an ISLAND Arts Centre event or activity please contact us on T: 028 92 509509.

Patrons are encouraged to mention accessibility requirements when booking tickets – we are flexible and will do our best to meet all requirements.

Ticket Collection

All pre-paid tickets must be collected from the Box Office at least 30 minutes before the start of the performance.

On receipt of your tickets, please check the details are correct. If there are any problems, please call the Box Office 028 9244 7744 for clarification.

Print your tickets at home or collect at the Box Office for FREE. 50p per booking for tickets forwarded by post.

Terms and Conditions

ISLAND Arts Centre regrets that we are unable to refund or exchange tickets unless the performance is postponed or cancelled. All tickets are sold according to our Terms & Conditions.

We accept no responsibility for tickets or services purchased via an agency or third party. Agency tickets may be subject to different terms and conditions.

Disclaimers

All information on www.ISLANDArtsCentre.com is updated as regularly as possible.

Images used throughout the website are for representation only.

In exceptional circumstances we may have to make changes to the planned programme of events. We avoid this wherever possible but reserve the right to do so.

If you are travelling from afar or in adverse weather conditions we recommend contacting the Box Office 028 9244 7744 for up to date information on an event.

If an event is cancelled or postponed we will announce online through our social media channels Facebook and Twitter and we will endeavour to contact all ticket purchasers. It may not always be possible to contact customers indidually if an event is cancelled at short notice.